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基于社交媒体数据的城市洪涝灾害信息智能提取与分析

Intelligent Extraction and Analysis of Urban Waterlogging Disasters Information Based on Social Media Data

  • 摘要: 近年来,由于气候变化导致极端降雨引起的城市内涝灾害事件频发,给我国城市水安全和可持续发展带来威胁,准确掌握受灾区域的舆论主体和公众情绪,对提高应急管理部门内涝灾害的态势感知能力具有重要意义。在当今智能网络时代,人们通过社交媒体反映问题和建议的诉求日益凸显,社交媒体已逐渐成为反映民众情感和社会舆情的主要载体,为获取自然灾害信息提供了新的途径。如何从社交媒体中快速提取城市洪涝灾害信息,并对自然灾害信息进行主题分类和情感分析,准确掌握区域灾情的主题类别和民众舆论倾向,是目前亟待解决的关键技术问题。以新浪微博为例,阐述了洪涝灾害数据的获取与预处理方法,构建了基于FastText的城市洪涝灾害信息主题分类和情感分析模型,以准确掌握受灾区域的主题类别和舆论导向。以2021年郑州“7.20”特大暴雨期间洪涝灾害为例的研究结果表明,本文方法实现了对社交媒体中城市洪涝灾害数据的智能提取与分析,主题分类模型对预设八种类别数据的分类预测F1值达到0.80以上,且情感分析模型基本能够准确预测情感标记为“负面”的数据,这表明本文构建的基于FastText的城市洪涝灾害信息主题分类和情感分析模型能够满足支撑城市应急管理部门动态掌握洪涝灾害发展态势及公众情绪的需求,对防涝减灾调度、安抚民众情绪和实时定点救援等工作具有重要的指导意义。

     

    Abstract: In recent years, the frequent occurrence of urban waterlogging disasters caused by extreme rainfall due to climate change has posed a threat to urban water safety and sustainable development in China. Accurately grasping the public opinion and emotions in the disaster-stricken areas is of great importance for improving the situational awareness capabilities of emergency management departments in dealing with waterlogging disasters. In today′s era of intelligent networks, the increasing importance of social media as a platform for people to voice their problems and suggestions has made it a major carrier of public sentiment and societal opinion, providing a new avenue for obtaining information about natural disasters. A key technical challenge that needs to be urgently addressed is how to quickly extract urban flood disaster information from social media, and how to perform thematic categorization and sentiment analysis of natural disaster information to accurately grasp the thematic categories of regional disaster situations and public opinion trends. Taking Sina Weibo as an example, this article elaborates on the methods of collecting and pre-processing flood disaster data, and constructs a thematic classification and sentiment analysis model of urban flood disaster information based on FastText to accurately capture the thematic categories and public opinion orientations of disaster-stricken areas. The research results, using the “7.20” heavy rain and flood disaster in Zhengzhou in 2021 as an example show that the methods proposed in this article achieve intelligent extraction and analysis of urban flood disaster data on social media. The theme classification model achieves an F1 score of over 0.80 for the classification prediction of the eight predefined categories, and the sentiment analysis model is generally able to accurately predict data labelled as “negative” in sentiment, which indicates that the FastText-based urban flood disaster information theme classification and sentiment analysis model constructed in this article can meet the needs of urban emergency management departments to dynamically grasp the development of flood disasters and public emotions. It holds significant guiding importance for flood prevention and disaster mitigation planning, calming public emotions, and pinpointing rescue efforts in real time.

     

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